When will my order be sent?

Your order will be sent immediately after checkout. You will receive the download links to the files immediately after payment on the order confirmation page. In addition, you will also receive a separate email with the download links as well.


Where is my digital download? I haven't received any emails since my purchase.

Please check your junk and spam email folders. Occasionally email providers such as Outlook, Yahoo and Gmail send our emails to your junk/spam folders rather than your inbox.


Which devices can I use to open the e-Books, and listen to the audio?

We recommend using a PC/Mac/Laptop to view and listen to your files, as it is the easiest and most user friendly way to learn with. Our files also work with Smart Phones e.g. iPhone, Android and Tablets e.g. iPad.